Name: New Relic
Rating: 4.8 (65 reviews)

New Relic Overview

New Relic is an all-in-one observability platform built to help teams maximize uptime and engineering performance across the software lifecycle. With a unified dashboard for application performance, infrastructure, logs, digital experience, and AI-driven intelligence, it enables faster root cause analysis and real-time optimization at scale.

More About New Relic

Application Performance Monitoring

APM 360
Complete view of service health, anomalies, and bottlenecks.
Business Observability
Align engineering metrics with business KPIs.
eAPM & SAP Monitoring
Specialized monitoring for enterprise applications.
Transaction 360
End-to-end tracing of critical transactions.

AI and Intelligence Tools

Agentic Integrations
Automate actions and issue resolutions.
AIOps
Correlate and prioritize incidents automatically.
New Relic AI
Generate recommendations based on real-time telemetry.

Digital Experience Monitoring

Real User Monitoring (Browser & Mobile)
Analyze user interactions in live environments.
Session Replay
Reconstruct user sessions for better UX diagnostics.
Streaming Video and Ads Intelligence
Optimize media delivery in real time.
Synthetics & Web Performance Monitoring
Simulate traffic to test reliability.

Pros & Cons

Pros:

Alert policies can be set on custom metrics like cart abandonment or DB lock time

Supports hybrid cloud setups, users can easily monitor Kubernetes and legacy servers together

CodeStream integration surfaces code-level issues directly inside the IDE

Free tier gives 100GB ingest and unlimited basic users without surprise limits

Cons:

Setting up NRQL queries for custom dashboards often requires expert knowledge

Some users report UI lag when navigating large dashboards with >100 widgets

Browser session replay can feel invasive for privacy-concerned organizations

Cross-account dashboard sharing is limited unless set up manually through APIs

Software Trial

0 Days

Free Version

No

Licensing Type

Proprietary

New Relic Starting Price

Free

Vendor Pricing Page

See Pricing

Software Demo & Screenshots

New Relic Pricing

*The price might have been changed, check the current pricing on the vendor's website.

New Relic Customers

Clients yet to be updated!

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