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Zoho SalesIQ

Zoho SalesIQ

Hassle free live chat software re-imagined for business growth
4.6 (82 Reviews)

Zoho SalesIQ Overview

Zoho SalesIQ is a customer engagement platform that blends live chat, visitor tracking, chatbot automation, and real-time analytics to help businesses convert website visitors into loyal customers. Ideal for sales, support, and marketing teams, it offers context-aware conversations and detailed visitor insights.

More About Zoho SalesIQ

Top Features

  • Live Chat Software – Engage visitors instantly with contextual, real-time messaging.
  • Chatbot Builder – Deploy no-code or advanced bots using drag-and-drop or frameworks.
  • Instant Messaging Integration – Converse via WhatsApp, Telegram, LINE, and Facebook.
  • Visitor Tracking – Analyze visitor movement, location, and journey on your site.
  • Lead Scoring – Automatically rank leads based on engagement and behavior.
  • Mobile SDK – Embed chat functionality into your Android/iOS mobile apps.

Industries & Use Cases

  • E-commerce – Provide instant support during checkout and reduce cart abandonment.
  • Education – Help students or parents with inquiries on courses, enrollment, or tuition.
  • Financial – Securely guide users through loans, insurance, or investment processes.
  • Manufacturing – Answer distributor questions and improve pre-sale communication.
  • Real Estate – Connect instantly with buyers/renters, capture leads 24/7.
  • Restaurants – Take orders, handle reservations, and provide quick info.
  • Travel – Support travelers with bookings, itinerary changes, and queries.
  • Startups – Automate lead capture and customer support with minimal resources.

Pros & Cons

Pros:

Omnichannel chat across web, app & messengers

Flexible chatbot builder (no-code or code)

Real-time visitor tracking & scoring

Smooth CRM + marketing integrations

Strong free plan for small teams

Cons:

Screen sharing/audio only in Enterprise

Limited bot sessions in lower plans

No email/ticketing—chat-focused only

Steeper learning curve for custom scripts

Basic plan lacks full analytics customization
 

Software Trial

1-7 Days

Free Version

Yes

Licensing Type

Proprietary

Zoho SalesIQ Starting Price

Free

Vendor Pricing Page

See Pricing

Zoho SalesIQ Software Features

Communication Management Content Creation Feedback Management Live Chat Reporting/Analytics Alerts/Notifications Canned Responses Chat Bots File Transfers Geo Targeting Offline Form Proactive Chat Reports & Analytics Secured Encryption Visitor Tracking

Zoho SalesIQ Specification

Starting Price

Free

Price Type

Free

Currency

USD ($)

Subscription

Monthly , Annually

Deployment Type

  • Cloud Hosted

Supported Platforms

  • Web-Based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

Technical Support

  • Email
  • Phone

Training Resources

  • Documentation
  • Blogs
  • Help Guides
  • Videos
  • Webinars

Software Demo & Screenshots

Zoho SalesIQ Pricing

Free

$0/Monthly

Features

  • 3 operator licenses
  • Visitor insights (10K visitors/month)
  • 100 chat sessions/month
  • 1 brand

Basic

$6/Monthly

Features

  • 1 operator license
  • Visitor insights (50K visitors/month)
  • 1000 chat sessions/month
  • 1 chatbot

Professional

$12/Monthly

Features

  • 1 operator license
  • Visitor insights (100K visitors/month)
  • Unlimited operator chat sessions
  • 5 chatbots
  • 50K chatbot conversations

Enterprise

$18/Monthly

Features

  • 1 operator license
  • Visitor insights (200K visitors/month)
  • Unlimited operator chat sessions
  • 10 chatbots
  • 100K chatbot conversations
Zoho SalesIQ Pricing Screenshot

*The price might have been changed, check the current pricing on the vendor's website.

Zoho SalesIQ Customers

Clients yet to be updated!

Top Competitors of Zoho SalesIQ

Logo Software Name Rating Reviews Starting Price Trial
Freshchat Logo Freshchat 4.5 77 0 USD ($) 30 Days
OnceHub Logo OnceHub 4.5 34 10 USD ($) Lifetime Free
Qualtrics CustomerXM Logo Qualtrics CustomerXM 3.1 36 0 USD ($) 0 Days

Zoho SalesIQ Reviews

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Software Category

Customer Engagement Live Chat

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