SugarCRM is a customer relationship management platform designed to help businesses manage sales, marketing, and customer service operations from a single system. According to the official website, the platform focuses on providing complete customer visibility by connecting data across the customer lifecycle. SugarCRM enables teams to track leads, manage sales pipelines, run marketing campaigns, and handle customer support cases with greater context.
Deep B2B workflow customization.
Solid APIs and enterprise integrations.
Clean single-bar navigation layout.
Helpful AI for pipeline insights.
Flexible cloud and on‑prem hosting.
UI feels old-fashioned to many users.
Customizations often break after upgrades.
Total cost climbs quickly with add‑ons.
*The price might have been changed, check the current pricing on the vendor's website.
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|---|---|---|---|---|---|
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