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SignalZen

SignalZen

Engage your site visitors
2 (23 Reviews)

SignalZen Overview

SignalZen is a lightweight, Slack/MS Teams–centric live chat and email support tool that lets teams engage website visitors directly from their collaboration platform. It combines customizable chat widgets, proactive messaging, and AI-powered replies—all without leaving your messaging workspace.

More About SignalZen

Why It’s Used :

  • Centralize website chat and support emails in Slack or Teams
  • Delivers fast, conversational support using saved replies and templates
  • Enables proactive engagement with automated welcome chats
  • Ensures GDPR compliance with transparent user controls

Key Features :

  • In‑Chat Widget – Sleek, customizable website chat widget
  • Slack & Teams Integration – Reply to chats and emails right from your workspace
  • Saved Replies & Chat Templates – Speed up responses with reusable messages
  • Proactive Chat Triggers – Auto‑invite visitors based on activity
  • Visitor Insights – View IP, pages visited, and browser info directly in the chat
  • Mobile Support App – Respond from iOS/Android on the go 
  • Multilingual Widget & Help Center – Supports translation and multilingual setup 
  • GDPR-Compliant Chat – Consent and privacy features out-of-the-box
  • AI Copilot Assistance – Draft responses using integrated AI (Slack/Teams) 

Pros & Cons

Pros:

Seamless integration within Slack and Teams—no extra dashboard needed 

Full-featured widget with chat triggers and language support

Fast setup and lightweight footprint -> ideal for teams using chat platforms

Excellent value: unlimited chats even on the Basic plan

Cons:

No standalone desktop app—relies on Slack/Teams or mobile/web app

Lacks deep analytics or bot-building compared to full chatbot platforms

Monthly limits on AI Copilot pages; extra usage incurs costs

Software Trial

1-7 Days

Free Version

Yes

Licensing Type

Proprietary

SignalZen Starting Price

23 USD ($)

Vendor Pricing Page

See Pricing

SignalZen Software Features

Alerts/Notifications Canned Responses Chat Bots Proactive Chat Reports & Analytics Secured Encryption

SignalZen Specification

Starting Price

23 USD ($)

Price Type

Free

Currency

USD ($)

Subscription

Monthly , Annually

Deployment Type

  • Cloud Hosted

Supported Platforms

  • Web-Based
  • Windows
  • Mac
  • Linux

Technical Support

  • Email
  • Chat
  • Phone

Training Resources

  • Documentation
  • Blogs
  • Help Guides
  • Videos

Software Demo & Screenshots

No demos and screenshots available.

SignalZen Pricing

BASIC

$25/Monthly

Features

  • Unlimited chats
  • Unlimited bandwidth
  • Premium support
  • Up to 1 subdomain
  • Up to 5 operators
  • Email integration
  • Up to 100 Copilot pages

PRO

$49/Monthly

Features

  • Unlimited chats
  • Unlimited bandwidth
  • Premium support
  • Up to 10 subdomains
  • Unlimited operators
  • No "Powered By" ad
  • Saved Replies
  • Email integration

BUSINESS

$199/Monthly

Features

  • Unlimited chats
  • Unlimited bandwidth
  • Premium support
  • Unlimited subdomains
  • Unlimited operators
  • No Powered By" ad
  • Saved Replies
  • Email integration
SignalZen Pricing Screenshot

*The price might have been changed, check the current pricing on the vendor's website.

SignalZen Customers

Clients yet to be updated!

SignalZen Reviews

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