Name: SignalZen
Price: 23 USD ($)
Rating: 3 (45 reviews)

SignalZen Overview

SignalZen is a lightweight, Slack/MS Teams–centric live chat and email support tool that lets teams engage website visitors directly from their collaboration platform. It combines customizable chat widgets, proactive messaging, and AI-powered replies—all without leaving your messaging workspace.

More About SignalZen

Why It’s Used :

Centralize website chat and support emails in Slack or Teams
Delivers fast, conversational support using saved replies and templates
Enables proactive engagement with automated welcome chats
Ensures GDPR compliance with transparent user controls

Key Features :

Agent-Native Workflows
Live chats flow seamlessly into agents’ Slack or Teams workflows—no need for separate dashboards
Highly Customizable Widget
Supports branding via white-label, multilingual UI, CAPTCHAs, offline notifications, custom data snippets
Help Center Integration
Pre-chat FAQ reduces live chat load and improves first-response effectiveness
Proactive and Contextual Engagement
Auto-invite triggers, prerequisite forms, and visitor insights allow timely, informed conversations
AI Copilot Assistance
(Beta) AI-generated draft replies within Slack/Teams to speed up agent response
Unlimited Operators
No per-seat charges—scale team size without extra cost

Pros & Cons

Pros:

Seamless integration within Slack and Teams—no extra dashboard needed

Full-featured widget with chat triggers and language support

Fast setup and lightweight footprint -> ideal for teams using chat platforms

Excellent value: unlimited chats even on the Basic plan

Cons:

No standalone desktop app—relies on Slack/Teams or mobile/web app

Lacks deep analytics or bot-building compared to full chatbot platforms

Monthly limits on AI Copilot pages; extra usage incurs costs

Software Trial

1-7 Days

Free Version

Yes

Licensing Type

Proprietary

SignalZen Starting Price

23 USD ($)

Vendor Pricing Page

See Pricing

SignalZen Specification

Starting Price

23 USD ($)

Price Type

Free

Currency

USD ($)

Subscription

Monthly , Annually

Deployment Type

Cloud Hosted

Supported Platforms

Web-Based
Windows
Mac
Linux

Technical Support

Email
Chat
Phone

Training Resources

Documentation
Blogs
Help Guides
Videos

Software Demo & Screenshots

No demos and screenshots available.

SignalZen Pricing

BASIC

$25/Monthly

Features

Unlimited chats
Unlimited bandwidth
Premium support
Up to 1 subdomain
Up to 5 operators
Email integration
Up to 100 Copilot pages

PRO

$49/Monthly

Features

Unlimited chats
Unlimited bandwidth
Premium support
Up to 10 subdomains
Unlimited operators
No "Powered By" ad
Saved Replies
Email integration

BUSINESS

$199/Monthly

Features

Unlimited chats
Unlimited bandwidth
Premium support
Unlimited subdomains
Unlimited operators
No Powered By" ad
Saved Replies
Email integration

*The price might have been changed, check the current pricing on the vendor's website.

SignalZen Customers

Clients yet to be updated!

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