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ShipRocket

ShipRocket

An eCommerce logistics and shipping software solution

ShipRocket Overview

Shiprocket is a shipping and fulfillment platform for e-commerce businesses in India. It enables sellers to ship domestically and internationally using over 25 courier partners, including Delhivery, Blue Dart, and FedEx. With automated order syncing, smart courier allocation, branded tracking, and integrated returns, Shiprocket simplifies logistics for D2C brands, marketplaces, and SMES.

More About ShipRocket

What Is Shiprocket?

Shiprocket is a leading Indian e-commerce enablement platform that provides shipping, fulfillment, cross-border logistics, marketing automation, and post-purchase engagement solutions for online sellers. It integrates with over 220 sales channels, including Shopify, WooCommerce, Amazon, and Flipkart, to streamline operations from order to delivery.

 Key Features

  • Domestic & Bulk Shipping: Ship to 29,000+ pin codes across India with 25+ courier partners.
  • Cross-Border Logistics: Export to 220+ countries via solutions like Shiprocket X and CargoX.
  • Courier Aggregation: An  AI-powered courier recommendation engine selects optimal shipping partners.
  • Returns & NDR Management: Smart return workflows and non-delivery resolution tools.
  • Fulfillment Services: 35+ warehouse locations across India with inventory storage and last-mile delivery.
  • Dropshipping Automation: Tools to connect sellers with dropshipping suppliers.

Pros & Cons

Pros:

ONDC integration & promise of reach

Option to ship PAN-India and to 220+ countries

Tools like Engage360 and Co-Pilot for marketing

The aggregator model helps find courier options

Option to automate tracking and returns

Fulfillment services with warehousing promises

Allows multiple seller integrations (Amazon, Shopify, etc.)

Cons:

Consistently delayed pickups and deliveries, often with fake status updates

Customer support labeled as “non-existent” or scripted; most escalations unresolved

COD settlement delays reported up to 30+ days; thousands of INR stuck with no accountability

Repeated parcel losses, often without refunds or ownership

Frequent “customer not available” excuses by courier partners, even when customers are available

RTO fraud: parcels marked returned or undelivered without actual attempts

Software Trial

0 Days

Free Version

No

Licensing Type

Proprietary

ShipRocket Starting Price

Free

Vendor Pricing Page

See Pricing

ShipRocket Software Features

Air Shipping Bills of Lading Container Shipping Import / Export Ocean Shipping Shipment Tracking

ShipRocket Specification

Starting Price

Free

Price Type

Flat Rate

Currency

USD ($)

Subscription

Monthly

Deployment Type

  • Cloud Hosted

Supported Platforms

  • Web-Based
  • Android

Technical Support

  • Email

Training Resources

  • Documentation
  • Blogs
  • Help Guides
  • Webinars

Software Demo & Screenshots

ShipRocket Pricing

Lite

$0/Monthly

Features

  • $0.31 per 500g
  • 1 eCommerce channel
  •  Email, chat, call support
  •  Domestic & international shipping
  • Auto channel sync

Professionl

$0/Monthly

Features

  • $0.24 per 500g
  •  Multiple channel integrations 
  • Priority support
  • Multi-channel pricing & inventory sync
  • Free NDR call center
ShipRocket Pricing Screenshot

*The price might have been changed, check the current pricing on the vendor's website.

ShipRocket Customers

Clients yet to be updated!

Top Competitors of ShipRocket

Logo Software Name Rating Reviews Starting Price Trial
ShippingEasy Logo ShippingEasy 4.4 56 0 USD ($) 1-7 Days
ShipRush Web Logo ShipRush Web 4 43 10 USD ($) More than 30 days
ProShip Logo ProShip 4 54 0 USD ($) 0 Days
Shiphero Logo Shiphero 4 68 5 USD ($) 0 Days
Shipstation Logo Shipstation 4 67 0 USD ($) 30 Days

ShipRocket Reviews

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