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LiveChat

LiveChat

The fastest way to help your customers
3.2 (21 Reviews)

LiveChat Overview

LiveChat operates by embedding a dynamic chat widget on your website, instantly connecting visitors with your support or sales teams. AI Copilot tools enhance agent productivity by providing real-time suggestions, chat summaries, and business insights

More About LiveChat

Standout Capabilities of LiveChat

Innovative Engagement Features

  • Real-time proactive messaging to initiate conversations
  • AI Copilot for agent assistance and instant business insights
  • Chatbots for automated response and workflow handling

Advanced Reporting & Analytics

  • In-depth sales, campaign, and agent performance trackers
  • Goal achievement analysis and staffing predictions
  • Weekly chat summaries to uncover customer trends at a glance

Seamless Integration Ecosystem

  • 200+ integrations: WordPress, Shopify, Mailchimp, Squarespace, and more
  • Multi-platform communication: manage live chat, Instagram, and other channels in one place

Customizable Experience

  • Flexible automation (send targeted messages and campaigns)
  • Full-brand design customization to match your site
  • Tagging, chat summaries, and text enhancement for team efficiency

Effortless Implementation and Support

  • Lightning-fast setup, with free 14-day trial (no card required)
  • 24/7/365 expert live assistance
  • Mobile app for absolute support flexibility

LiveChat Pricing Guide

  • Free 14-day trial—no credit card required
  • Paid plans start at $20 monthly, with higher-tier AI features available as add-ons or in premium tiers
  • Custom business plans available by request

Pros & Cons

Pros:

Shopify setup with product cards takes minutes.

Instagram and other channels handled in one dashboard.

Tag-based chat reporting for sales tracking.

Segment automation for targeted messages.

Real-time sales/support via mobile app.​

Cons:

Re-install needs support sometimes.

Updates can disrupt workflow briefly.

Software Trial

30 Days

Free Version

No

Licensing Type

Proprietary

LiveChat Starting Price

Free

Vendor Pricing Page

See Pricing

LiveChat Software Features

Analytics & Reporting Alerts Customization Dashboards Email Integration Escalation Knowledge Base Live Chat Multilingual Response Template SLA Ticketing Management Alerts/Notifications Canned Responses Chat Bots File Transfers Offline Form Proactive Chat Reports & Analytics Secured Encryption Visitor Tracking

LiveChat Specification

Starting Price

Free

Price Type

Flat Rate

Currency

USD ($)

Subscription

Monthly , Annually

Deployment Type

  • Cloud Hosted

Supported Platforms

  • Web-Based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

Technical Support

  • Email
  • Phone

Training Resources

  • Documentation
  • Help Guides
  • Webinars

Software Demo & Screenshots

LiveChat Pricing

LiveChat Pricing Screenshot

*The price might have been changed, check the current pricing on the vendor's website.

LiveChat Customers

Clients yet to be updated!

Top Competitors of LiveChat

Logo Software Name Rating Reviews Starting Price Trial
LiveAgent Logo LiveAgent 4.1 55 9 USD ($) 1-7 Days
Deskpro Logo Deskpro 4 34 39 USD ($) 14 Days
Front Logo Front 3.5 6 25 USD ($) 7 Days

LiveChat Reviews

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Software Category

Help Desk Live Chat

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