Name: LiveChat
Rating: 3.2 (21 reviews)

LiveChat Overview

LiveChat operates by embedding a dynamic chat widget on your website, instantly connecting visitors with your support or sales teams. AI Copilot tools enhance agent productivity by providing real-time suggestions, chat summaries, and business insights

More About LiveChat

Standout Capabilities of LiveChat

Innovative Engagement Features

Real-time proactive messaging to initiate conversations
AI Copilot for agent assistance and instant business insights
Chatbots for automated response and workflow handling

Advanced Reporting & Analytics

In-depth sales, campaign, and agent performance trackers
Goal achievement analysis and staffing predictions
Weekly chat summaries to uncover customer trends at a glance

Seamless Integration Ecosystem

200+ integrations: WordPress, Shopify, Mailchimp, Squarespace, and more
Multi-platform communication: manage live chat, Instagram, and other channels in one place

Customizable Experience

Flexible automation (send targeted messages and campaigns)
Full-brand design customization to match your site
Tagging, chat summaries, and text enhancement for team efficiency

Effortless Implementation and Support

Lightning-fast setup, with free 14-day trial (no card required)
24/7/365 expert live assistance
Mobile app for absolute support flexibility

LiveChat Pricing Guide

Free 14-day trial—no credit card required
Paid plans start at $20 monthly, with higher-tier AI features available as add-ons or in premium tiers
Custom business plans available by request

Pros & Cons

Pros:

Shopify setup with product cards takes minutes.

Instagram and other channels handled in one dashboard.

Tag-based chat reporting for sales tracking.

Segment automation for targeted messages.

Real-time sales/support via mobile app.

Cons:

Re-install needs support sometimes.

Updates can disrupt workflow briefly.

Software Trial

30 Days

Free Version

No

Licensing Type

Proprietary

LiveChat Starting Price

Free

Vendor Pricing Page

See Pricing

Software Demo & Screenshots

LiveChat Pricing

*The price might have been changed, check the current pricing on the vendor's website.

LiveChat Customers

Clients yet to be updated!

Top Competitors of LiveChat

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