LiveAgent is an all-in-one customer support platform offering omnichannel communication, advanced ticketing, live chat, call center tools, and social media management—all designed to improve ticket resolution and 24/7 customer care efficiency. No setup fees, no credit card required, and support is available anytime.
Simple onboarding and fast learning curve
Powerful ticketing structure with tags and departments
Reliable uptime and system performance
Excellent customer service via live chat
Affordable for small to mid-sized businesses
Reporting customization is limited
Mobile app needs improvement
Too many features upfront can confuse new users
Inconsistency in third-party integrations
Features
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Features
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*The price might have been changed, check the current pricing on the vendor's website.
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