ICTBroadcast provides unified communications with auto dialing for voice, SMS, fax, and email broadcasting. It handles telemarketing campaigns including simple voice broadcasts, interactive IVR, surveys, press 1 campaigns, and appointment reminders. The software supports predictive, progressive, power, and preview dialing modes for inbound and outbound call centers. Multi-tenant structure offers separate portals for admin, users, and agents, with live monitoring of campaigns, channels, and system resources. REST APIs enable integration with third-party CRM applications. Web-based IVR designer allows custom menu creation via drag and drop.
Supports multiple simultaneous campaigns per user[4]
Provides real-time campaign control with pause and edit functions[3]
Offers scalable design for thousands of concurrent calls[3]
Includes WebRTC-based webphone for agents[4]
Requires configuration for multi-tenant resource allocation[4]
Limited to maximum 10 questions in survey integrations[6]
Depends on REST APIs for third-party CRM connections[2]
Pricing yet to be updated!
Clients yet to be updated!
| Logo | Software Name | Rating | Reviews | Starting Price | Trial |
|---|---|---|---|---|---|
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Newfies-Dialer | 4.1 | 56 | 0 USD ($) | 0 Days |
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dialerAI | 4.1 | 56 | 0 USD ($) | 0 Days |
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Genesys | 3.9 | 63 | 0 USD ($) | 30 Days |
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GOautodial | 3.9 | 56 | 0 USD ($) | 30 Days |
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Voicent | 3.9 | 45 | 0 USD ($) | 30 Days |
AI-Powered CX | Genesys Cloud
AI Customer Experience Platform | Cloud Contact Center
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Auto Dialer, Phone Survey & Voice Broadcasting Software
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