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Commerce Cloud

Commerce Cloud

Innovate, scale, and reach your goals faster with connected B2C ecommerce.

Commerce Cloud Overview

Salesforce Commerce Cloud leverages modular microservices, powerful APIs, and real-time data sync to unify store operations, digital storefronts, and payments in a single, scalable environment. Agentforce AI agents—personal shopper, merchant, and buyer—automate recommendations, promotions, order management, and customer support with conversational setups and proactive assistance

More About Commerce Cloud

Eye-Catching Feature Highlights

  • Unified commerce platform (B2C, B2B, DTC, and order management)
  • AI-driven product recommendations and autonomous AI agents
  • Headless and composable architecture
  • Multi-channel integration and sync (web, mobile, store)
  • Advanced analytics and reporting tools
  • Personal shopper chatbots powered by generative AI
  • Seamless integration with Salesforce CRM and AppExchange
  • Powerful inventory, payment, and order management
  • Scalable performance for high traffic and large catalog operations
  • Robust security, compliance, and privacy protections

Pros & Cons

Pros:

AI-driven product recommendations boost conversion rates in complex catalogs.

Deep integration with Salesforce CRM and Marketing Cloud, enabling unified omnichannel management.

Backend supports advanced merchandising strategies for enterprises with varied product lines.

Importing/exporting data for trend analysis is easy and supports sales decisions.

Cons:

Requires extensive developer involvement for initial setup and ongoing customization.

High implementation/licensing costs exclude many small businesses.

Software Trial

0 Days

Free Version

No

Licensing Type

Proprietary

Commerce Cloud Starting Price

Free

Vendor Pricing Page

See Pricing

Commerce Cloud Software Features

Inventory Management Back Order Management Catalog Management Customer Management Order Entry Order Fulfillment Order Tracking Recurring Orders Returns Management Reports & Analysis Special Order Management

Commerce Cloud Specification

Starting Price

Free

Price Type

Contact Vendor

Currency

USD ($)

Subscription

Monthly

Deployment Type

  • Cloud Hosted

Supported Platforms

  • Web-Based

Technical Support

  • Email

Training Resources

  • Documentation
  • Blogs
  • Help Guides
  • Videos

Software Demo & Screenshots

Commerce Cloud Pricing

Commerce Cloud Pricing Screenshot

*The price might have been changed, check the current pricing on the vendor's website.

Commerce Cloud Customers

Clients yet to be updated!

Top Competitors of Commerce Cloud

Logo Software Name Rating Reviews Starting Price Trial
distru Logo distru 4.8 23 0 USD ($) 7 Days
Shipstation Logo Shipstation 4 67 0 USD ($) 30 Days
Finale Inventory Logo Finale Inventory 4 89 99 USD ($) 14 Days
Veeqo Logo Veeqo 4 89 0 USD ($) 0 Days
Katana Logo Katana 3 48 359 USD ($) 14 Days

Commerce Cloud Reviews

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