Chatmeter provides an AI-powered platform for multi-location businesses to monitor listings, respond to reviews, and analyze customer feedback across channels like reviews, ratings, and social media. It focuses on fixing listings, engaging with every review, and using AI to interpret unstructured data for insights into customer sentiment and competitive positioning. The platform supports operations from single locations to enterprise scale, with tools for reputation tracking, SEO optimization, and real-time risk detection such as safety issues. Integration with BI tools combines feedback with other data sources. A dashboard and mobile app enable 24/7 access for evaluation and response.
High ratings on G2 (4.5 stars from ~350 reviews) and Capterra (4.5 stars from ~70 reviews)[6]
A+ BBB accreditation with zero complaints in recent years[6]
AI tools like Pulse AI uncover sentiment trends and location-specific issues early[5]
Centralized dashboard simplifies review monitoring and response across major platforms[5]
Some competitors show higher G2 ratings like 4.7 stars[6]
BBB not accredited for certain alternatives, though Chatmeter holds A+[6]
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Clients yet to be updated!
| Logo | Software Name | Rating | Reviews | Starting Price | Trial |
|---|---|---|---|---|---|
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GatherUp | 4.6 | 52 | 99 USD ($) | 14 Days |
| ReviewTrackers | 4.2 | 51 | 89 USD ($) | 1-7 Days | |
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Customer Alliance | 4.2 | 67 | 107 USD ($) | 0 Days |
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WebPunch | 4 | 45 | 0 USD ($) | 0 Days |
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ReviewPush | 3.9 | 40 | 99 USD ($) | 1-7 Days |