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Chatmeter

Chatmeter

The Multi-Location Intelligence Platform

Chatmeter Overview

Chatmeter provides an AI-powered platform for multi-location businesses to monitor listings, respond to reviews, and analyze customer feedback across channels like reviews, ratings, and social media. It focuses on fixing listings, engaging with every review, and using AI to interpret unstructured data for insights into customer sentiment and competitive positioning. The platform supports operations from single locations to enterprise scale, with tools for reputation tracking, SEO optimization, and real-time risk detection such as safety issues. Integration with BI tools combines feedback with other data sources. A dashboard and mobile app enable 24/7 access for evaluation and response.

More About Chatmeter

  • Monitor and respond to reviews across channels and locations
  • Track reputation trends and star ratings
  • Analyze customer sentiment with Pulse AI and Signals
  • Manage listings on platforms like Google Business Profiles and Apple Maps
  • Competitive analysis comparing locations and regions
  • Automated review requests via email, SMS, QR codes, and surveys
  • Social media monitoring, posting, and publishing
  • Generative AI for bulk review responses with customizable templates
  • Local SEO with optimized landing pages
  • Real-time alerts for discrimination, harassment, or safety issues

Pros & Cons

Pros:

High ratings on G2 (4.5 stars from ~350 reviews) and Capterra (4.5 stars from ~70 reviews)[6]

A+ BBB accreditation with zero complaints in recent years[6]

AI tools like Pulse AI uncover sentiment trends and location-specific issues early[5]

Centralized dashboard simplifies review monitoring and response across major platforms[5]

Cons:

Some competitors show higher G2 ratings like 4.7 stars[6]

BBB not accredited for certain alternatives, though Chatmeter holds A+[6]

Software Trial

0 Days

Free Version

No

Licensing Type

Proprietary

Chatmeter Starting Price

Free

Vendor Pricing Page

See Pricing

Chatmeter Software Features

Campaign Management Analytics & Insights Response Management Review Generation Review Monitoring Response Templates Review Notifications

Chatmeter Specification

Starting Price

Free

Price Type

Contact Vendor

Currency

USD ($)

Subscription

Quote Based

Deployment Type

  • Cloud Hosted

Supported Platforms

  • Web-Based

Technical Support

  • Email
  • Phone

Training Resources

  • Documentation
  • Blogs
  • Help Guides
  • Webinars

Software Demo & Screenshots

Chatmeter Pricing

Chatmeter Pricing Screenshot

*The price might have been changed, check the current pricing on the vendor's website.

Chatmeter Customers

Clients yet to be updated!

Top Competitors of Chatmeter

Logo Software Name Rating Reviews Starting Price Trial
GatherUp Logo GatherUp 4.6 52 99 USD ($) 14 Days
ReviewTrackers Logo ReviewTrackers 4.2 51 89 USD ($) 1-7 Days
Customer Alliance Logo Customer Alliance 4.2 67 107 USD ($) 0 Days
WebPunch Logo WebPunch 4 45 0 USD ($) 0 Days
ReviewPush Logo ReviewPush 3.9 40 99 USD ($) 1-7 Days

Chatmeter Reviews

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