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Birdeye

Birdeye

#1 Agentic Marketing Platform for Multi-Location Brands

Birdeye Overview

Birdeye unifies customer data across fragmented marketing tools into one enterprise platform. It deploys custom AI agents to handle interactions, reporting, lead generation, search visibility, listings, reviews, responses, and social publishing. AI agents optimize local search presence, manage reputation through automated review requests and responses, automate brand-aligned content across channels, capture customer insights for retention, and measure performance by location with Birdeye Score. Search AI delivers visibility on AI platforms. Marketing Automation builds personalized email and SMS campaigns per location. Insights AI analyzes sentiment and provides benchmarks.

More About Birdeye

How It Works:

  • Connect business profiles and directories to sync listings.
  • Activate AI agents for review requests and responses.
  • Aggregate reviews and messages into a unified inbox.
  • Publish social content and measure engagement trends.
  • Monitor performance via reporting dashboards and reputation scores.

Use Cases & Applications:

  • Local and multi-location businesses managing reviews and web presence.
  • Customer experience teams measuring sentiment and feedback.
  • Marketing teams handling social content and messaging at scale.
  • Service-oriented industries (healthcare, legal, retail) tracking reputation trends.

Pros & Cons

Pros:

Custom chatbot matches branding​

Analyzes 229 chatbot conversations​

Role-based access for 224 users​

Collects emails from 237 chats​

Monitors 200+ review sites

Cons:

Clunky like Salesforce​

Less streamlined navigation

Software Trial

0 Days

Free Version

No

Licensing Type

Proprietary

Birdeye Starting Price

Free

Vendor Pricing Page

See Pricing

Birdeye Software Features

Analytics & Insights Custom Dashboard Multi-Channel Response Management Review Generation Review Marketing Review Monitoring Social Monitoring Feedback Management Response Templates Social Sharing Dashboard

Birdeye Specification

Starting Price

Free

Price Type

Contact Vendor

Currency

USD ($)

Subscription

Quote Based

Deployment Type

  • Cloud Hosted

Supported Platforms

  • Web-Based
  • iPhone/iPad
  • Android

Technical Support

  • Email
  • Chat
  • Phone

Training Resources

  • Documentation
  • Blogs
  • Help Guides

Software Demo & Screenshots

Birdeye Pricing

Birdeye Pricing Screenshot

*The price might have been changed, check the current pricing on the vendor's website.

Birdeye Customers

Clients yet to be updated!

Top Competitors of Birdeye

Logo Software Name Rating Reviews Starting Price Trial
GatherUp Logo GatherUp 4.6 52 99 USD ($) 14 Days
ReviewPush Logo ReviewPush 3.9 40 99 USD ($) 1-7 Days
Reputation.com Logo Reputation.com 3.9 49 0 USD ($) 0 Days
Hootsuite Logo Hootsuite 3.8 48 31 USD ($) 1-7 Days
Reputation 911 Logo Reputation 911 3.8 41 0 USD ($) 0 Days

Birdeye Reviews

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