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3C Logic

3C Logic

AI-Powered CX and Contact Center Solutions | CCaaS

3C Logic Overview

3CLogic provides contact center solutions that integrate with CRM and Customer Service Management platforms like ServiceNow. It enables building and deploying Voice AI agents that handle actions beyond conversation, alongside cloud contact center tools for real-time transcriptions, IVR flows, and CTI. AI-powered analytics offer real-time dashboards, automated alerts, speech analytics, and Auto QA for performance visibility. SMS engagements connect with existing platforms. The platform emphasizes seamless integration, global availability on AWS, and capabilities like conversational AI, agent optimization, and secure payment processing to support contact center operations.

More About 3C Logic

  • Build & Deploy Voice AI Agents
  • Cloud Contact Center with real-time transcriptions, intelligent IVR flows, advanced CTI, and administrative console
  • AI-powered Analytics with real-time dashboards, automated alerts, speech analytics, and Auto QA
  • SMS Engagements integrated with CRM or Service Management Platforms
  • Agent Optimization (CTI) to manage voice and SMS interactions in CRM
  • Conversational AI for personalized interactions and automated task management
  • Intelligent Interactions (IVR) with automated insights and routing
  • Speech Analytics and Coaching for actionable insights
  • Secure Payment Processing through voice and digital channels
  • Click to Call for outbound capabilities

Commercial Terms

3CLogic uses a custom enterprise pricing model. Pricing varies based on agent count, communication channels, integrations, and selected feature modules. Detailed pricing is provided through direct sales engagement.

Pros & Cons

Pros:

Real-time transcriptions aid live supervision.​

Flexible IVR with multilingual options.​

Robust reporting compared to legacy systems.​

Improves call routing, reduces misroutes.​

Omnichannel with voice, SMS, digital.​

Cons:

Hard to multitask (queues vs other views).​

Performance can struggle at larger scale.​

Some UI workflows feel unintuitive.​

Software Trial

0 Days

Free Version

No

Licensing Type

Proprietary

3C Logic Starting Price

Free

Vendor Pricing Page

See Pricing

3C Logic Software Features

Call Recording Call Scripting Predictive Dialer Call Center Management Campaign Control Contact List Lead Management Preview Dialer Real Time Reports Scheduled Callbacks Campaign Management Call Routing Caller Identification CRM Integration Intuitive Dashboard Keyword Tracking Paid Search Attribution Real-Time Analytics Feedback Management Action Management Dashboard Multi-Channel Data Collection Predictive Analytics Sentiment Analysis Text Analysis Trend Analysis

3C Logic Specification

Starting Price

Free

Price Type

Contact Vendor

Currency

USD ($)

Subscription

Monthly

Deployment Type

  • Cloud Hosted

Supported Platforms

  • Web-Based
  • Android
  • Windows

Technical Support

  • Email
  • Phone

Training Resources

  • Documentation
  • Blogs
  • Help Guides

Software Demo & Screenshots

3C Logic Pricing

Pricing yet to be updated!

3C Logic Customers

Clients yet to be updated!

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