Name: OctopusPro
Price: 37 USD ($)
Rating: 3 (54 reviews)

OctopusPro Overview

OctopusPro is an all-in-one field service management software designed for businesses that manage a mobile workforce. It’s ideal for towing companies seeking to automate their dispatching, improve real-time communication, track vehicles, manage jobs and payments, and streamline operations across office and field teams.

More About OctopusPro

MANAGEMENT

Lead Management Software
Track and manage inquiries from prospects to paying customers.
Mobile Workforce Management
Monitor field staff in real-time and optimize job distribution.
Complaints & Quality Management
Track customer complaints and service quality for continuous improvement.

SCHEDULING

Bookings and Appointments
Set up, view, and manage jobs using a dynamic calendar interface.
Accept and Decline Job & Booking Requests
Field agents and admin teams can respond to requests in real-time.
Automate Reminders & Confirmations
Reduce no-shows with automated SMS and email reminders.

INVOICING

Invoicing and Billing
Create custom invoices automatically based on job type or quote.
Payments, Deposits, and Refunds
Accept partial or full payments and manage refunds effortlessly.
Live Reporting
Access real-time revenue, job, and agent performance data.

CUSTOMER

Customer Portal
Clients can log in to book jobs, view invoices, and track job progress.
Branded Field Service App
Businesses can offer their white-labeled app to customers.
Mailing Lists Management
Run campaigns and newsletters via built-in mailing list tools.

Pros & Cons

Pros:

Comprehensive booking and appointment management

Customizable customer portal and branded service app

Built-in CRM and lead management features

Automated reminders, confirmations, and notifications

Supports multi-location and multilingual operations

24/7 customer support with cloud-based reliability

Cons:

Initial setup and customization may require onboarding assistance

Limited offline functionality in poor connectivity zones

Advanced features might be excessive for very small teams

Software Trial

14 Days

Free Version

Yes

Licensing Type

Proprietary

OctopusPro Starting Price

37 USD ($)

Vendor Pricing Page

See Pricing

OctopusPro Specification

Starting Price

37 USD ($)

Price Type

Flat Rate

Currency

USD ($)

Subscription

Monthly , Quote Based

Deployment Type

Cloud Hosted

Supported Platforms

Web-Based

Technical Support

Training Resources

Documentation
Blogs
Help Guides
Videos
Webinars

Software Demo & Screenshots

OctopusPro Pricing

Starter

$37/Monthly

Features

Includes 1 Admin + 1 Fieldworker
None, the bookings are included in the seat price
Included under OctopusPro key
Available as an Add-on

Established

$60/Monthly

Features

Unlimited users
No booking volume covered by seat pricing
Included under OctopusPro key
Available as an Add-on

Unlimited Users

$99/Monthly

Features

Unlimited users
• Option A: $1 per booked job (flat fee).
• Option B: 2% of monthly invoiced revenue (commission).
Requires your own Google Maps API key
Available as an Add-on